1. Shipping Methods and Costs: We offer standard and expedited shipping options. Standard shipping costs vary based on the destination and the weight of the order. Expedited shipping, available at an additional cost, ensures faster delivery.
2. Estimated Delivery Times and Factors:
- Standard Shipping: Delivery typically takes 5-7 business days within the country.
- Expedited Shipping: Delivery is expedited, with most orders arriving within 2-4business days domestically.
Factors Affecting Delivery:
- Destination: Remote areas may experience slightly longer delivery times.
- Customs Clearance: International orders might face delays due to customs procedures, beyond our control.
3. Order Tracking: Upon order confirmation, customers receive a unique tracking number via email.
Instructions for Order Tracking:
- Enter your unique tracking number in the link provided to track your order.
- Detailed tracking information, including the current location of your package, will be displayed.
4. Shipping Restrictions:
- We currently do not ship internationally.
- International customers will be responsible for any import duties, taxes, or customs fees levied by their respective countries.
5. Delivery Issues and Customer Support: If you encounter any delivery issues, please contact our customer support team within 14 days of the estimated delivery date. We are committed to resolving any problems promptly.
Please note that this policy is subject to change and customers are encouraged to review it periodically for any updates.